There will be return shipping costs that the customer will be responsible for as well. Products that are returned have a 20% restocking fee. So pack & ship it back to us with both RMA label and return shipping label on the box. Step 3: A Return Information will be provided to you. Step 2: Receive a Return Authorization Number (RMA) If you find a lower price we will price beat the price by 10% of the price difference or 5% on the price. It has to be in new and unused condition. Most of our products are returnable as long as its in their original condition with all packaging, parts, accessories, paperwork. If you are not happy with your purchase, you have 30 days from your purchase date to exchange or return. Our return and exchange policy are easy and hassle-free. For more info please contact us on 1-80.Īt MyTruckPoint, we make sure you get the right product that you are satisfied with. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. Packages Lenght more than 165 inches in length and girth combined are LTL Package. Packages that weight more than 150 lbs are LTL Packages. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. These products will not have a Free Shipping icon but you will be able to check out as Free shipping however, if there is any additional cost you will be informed by our sales team before the item is shipped. Some products are oversized and cannot be shipped through standard shipping. Heavy and big items do not qualify for Free Shipping. Free Shipping is a cost that is covered by MyTruckPoint to help our customers with their purchase but not all the products and locations are eligible for Free Shipping. MyTruckPoint will not cover any exceptionally high shipping charges. The customer will be responsible for those additional charges. We use the top carriers such as Purolator and Fedex.Įnjoy Free Shipping on orders over $50. We offer Free Shipping on most of the products. However, some products that are heavy and big in size cannot be shipped through a regular delivery system and requires additional shipping charges. Please allow at least 2 to 5 business days once the order is shipped to you. There are certain products that are custom made to order which requires manufacturing time. Most of the products that are in stock are shipped Same Day or within 1-2 business days. Orders placed before 2 PM are usually processed the same day. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $50. Unscrew the one screw and replace the batteries. Q: How do I change the batteries in my B-Light system?Ī: Remove the battery pack/switch panel from the hook and loop attachment. Q: How can I get the side seals to lay flat on my new Ultra Flex?Ī: After a day or two direct sunlight will be absorbed and help the seals lay flat. Flex is also compatible with many aftermarket bed caps. ![]() The Ultra Flex will work with BedRug, spray-ins and any under the rail bedliner. Q: Is the Ultra Flex compatible with my bedliner?Ī: Yes. Q: How easy is it to remove my Ultra Flex cover?Ī: Simply unscrew the two elevator bolts and lift! Q: What are the Ultra Flex panels made out of?Ī: Aircraft Grade Aluminum coated with a matte black finish.Ī: All UnderCover products are proudly made in the USA. The tailgate can be opened and closed with the tonneau in the closed position. The Ultra Flex provides dual action tailgate seal for easy operation. ![]() Q: Can you open and close the tailgate with the cover in the closed position?Ī: Yes. The Ultra Flex panels are the thickest panels in the industry. Q: What is the install time on the Ultra Flex?Ī: The Ultra Flex can be installed in about 45 minutes.Ī: Yes. The Ultra Flex panels are made of aluminum providing strength and durability. The cover also comes with an integrated luminous rail light system for enhanced night vision. Ultra Flex has a matte black finish, carpeted under panels, universal tailgate operation and an L-Rail install. Q: How does the Ultra Flex differ from the Flex?Ī: The Ultra Flex has many different features than the Flex.
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